Shipping policy

Shipping Policy

Thank you for shopping with Party Animal. Here is how and when your order ships.

Where We Ship

We currently ship within the United States only, to any address UPS delivers to. We are not able to ship to P.O. boxes or APO and FPO addresses at this time, so please provide a full street address at checkout.

Processing Time

In-stock orders are processed and handed to the carrier within 1 business day (24 business hours). Business days are Monday through Friday, excluding holidays. We do not sell pre-orders, so everything in our store is ready to ship.

Shipping Options and Rates

Shipping is calculated and shown at checkout. Your options are:

Standard (3 to 5 business days): free on orders with a subtotal of $150 or more, otherwise a flat $10.
Express (1 to 2 business days): a flat $30.

Delivery estimates are counted in business days after your order ships and do not include processing time. All orders ship via UPS.

Tracking

Once your order ships, we email you a tracking number. Please allow up to 24 hours for tracking to begin updating.

Shipping Delays

Once an order is with UPS, delivery timing is in the carrier's hands. We are not responsible for delays caused by weather, high volume periods, or other events outside our control. Published delivery windows are estimates, not guarantees.

Changes and Cancellations

Because we ship quickly, please fill out our Get Help form as soon as possible if you need to change or cancel an order. Once an order has shipped, it can no longer be changed or canceled and is handled under our Refund and Return Policy.

Lost or Damaged in Transit

If your order is lost in transit or arrives damaged, fill out our Get Help form within 30 days of the expected delivery date with your order number and, for damage, a photo. We will help make it right.